Disagreement between members of a care team is not uncommon in health care, but the tele-critical care (TCC) virtual setting makes it challenging to resolve...
Archive - September 2023
Enterprise Risk Management (ERM) • Legal & Regulatory • Patient Safety/Clinical Care • Strategic
Strategies for Communication and Apology Are Critical for Front-line Staff
September 7, 2023
Communication and Resolution Programs (CRPs)–-historically named disclosure and apology programs–are gaining ground in medical facilities across the...
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