Disagreement between members of a care team is not uncommon
in health care, but the tele-critical care (TCC) virtual setting makes it
challenging to resolve...
Category - Patient Safety/Clinical Care
Communication and Resolution Programs(CRPs)–-historically named disclosure and apology programs–are gaining ground in medical facilities across the...
It is imperative that health care professionals understand the differences between criminal law and civil law. As they move through their careers, most would...
Defining common implicit biases is a vital step in delivering
equitable health care. This article is excerpted from “Recognizing and Managing Bias in the...
Risk managers are aware that the informed consent process is not simply filling out a form for patients to sign. Patients need to be engaged with their...
As a risk manager and a patient during the pandemic, I experienced and observed many risk exposures, and how they were handled in physician, hospital and...
Communication is an art, a science and a core clinical and leadership competency. Communication competency is critical for a risk
manager’s effectiveness...
With incidents of depression increased by the pandemic, it
is even more important than ever that risk managers working with physician
practices and perinatal...
Establishing a competency validation program is an effective risk mitigation strategy. Knowledge surrounding a concept or skill is only a portion of what...
Improving health care risk management processes and systems is ongoing. Leigh Ann Yates, AIC, MBA, CPHRM, DFASHRM, offers insights
into her experiences as an...