Can we use patient to clinician videos to improve quality as well as patient safety at end of life? As medicine has evolved, care has become more expensive. An...
Providing sample medications to patients comes not only with good intentions but also with concerns about the safe use and handling of those drugs for patients...
Emergency departments have rapidly become the primary care providers for persons with behavioral health or substance abuse disorders. The 2011 Healthcare Cost...
In recent years, some innovative healthcare leaders and organizations have developed and implemented formal communication and resolution programs (CRPs) that...
Question:
I’m an internal medicine physician and I’ve just received a letter from a patient’s insurance company. The patient has complained to them about...
Zita M. Bolling, BSN, RN, MS, CPHRM, is a very positive, engaging and personable individual, working in the field of healthcare risk management. She currently...
One of the professional risk manager’s concerns, which challenges many of the intentions of the role, is that no matter how hard you try, no matter what the...
Sometimes it is beneficial to look at risk management through fresh eyes, especially from those who see risk management from a different paradigm. This book...
The Centers for Medicare and Medicaid Services (CMS) and the American Health Care Association are currently in a dispute concerning the viability of...
Occurrence reporting is the foundation of a healthcare risk management program. Without a standard process, occurrence reports can easily get lost in the...