Depending on an organization’s structure, a Risk Management Plan may be an independent document or incorporated into another plan addressing risk, patient...
Author - Joan Porcaro, RN, BSN, MM, CPHRM
For risk
professionals working in hospital or health system settings during the COVID-19
pandemic, all bets are off. Rules have shifted and changes in...
In health care organizations and physician practices, dynamic relationship issues and concerns among family members and their physicians often provide an...
Threats and acts of violence have continued to escalate in
health care organizations and physician practices across the nation[i].
The following are...
Events of the past decade have changed how Americans view safety and security. While physician offices and ambulatory medical facilities won’t require the...
A member of the American Society of Hospital Risk Management for more than a decade, Rebecca F. Cady exemplifies the healthcare professional who follows a...
Some seem to believe that physicians, although human, are part of some master race – one that soldiers on battling their own disease, death and a cadre of...
In working with patients, their families and visitors, at some point we all encounter someone who is angry, hostile or frustrated. Conflict is inevitable and...
It is often said that bullying behavior has no place in schools or in the work setting. Actually, bullying doesn’t fit in anywhere. There should be no...
An ordinary day at a physician practice in Birmingham, Alabama suddenly turns dramatic. A patient at the front desk is demanding to see the doctor. When he is...