Informed consent can be a confusing concept. In addition to different
components of consent to understand,
there are regulatory, state and federal mandates...
Category - Enterprise Risk Management (ERM)
Hospitals and health care employers often rely exclusively on injury data, patient falls and OSHA logs for decision making on safe patient handling...
Research supports the assumption that animals have a positive effect on people including hospitalized patients. But not all people are animal friendly and not...
Events of the past decade have changed how Americans view safety and security. While physician offices and ambulatory medical facilities won’t require the...
Great food, blue jeans, cowboy boots and live honky-tonk music. My October ASHRM 2018 Annual Conference experience in Nashville was exceptional. Friendly...
Breaking up with difficult patients is a hot topic for health care providers. Having a properly structured termination process for the ambulatory/physician...
The American Society for Health Care Risk Management White Paper Telemedicine Risk Management Considerations offers a brief history and definitions of...
Some seem to believe that physicians, although human, are part of some master race – one that soldiers on battling their own disease, death and a cadre of...
Although there are many quotable passages in James Reason’s 2008 book The Human Contribution, this is one of my favorites:
For any organization, the only...
In working with patients, their families and visitors, at some point we all encounter someone who is angry, hostile or frustrated. Conflict is inevitable and...