Disagreement between members of a care team is not uncommon in health care, but the tele-critical care (TCC) virtual setting makes it challenging to resolve...
Communication and Resolution Programs (CRPs)–-historically named disclosure and apology programs–are gaining ground in medical facilities across the...
ESG—Environmental, Social, and Governance—is garnering new attention as a risk focus. While ESG issues (sometimes used interchangeably with the word...
Depending on an organization’s structure, a Risk Management Plan may be an independent document or incorporated into another plan addressing risk, patient...
It is imperative that health care professionals understand the differences between criminal law and civil law. As they move through their careers, most would...
For hospitals and health care systems nationwide, disruption to the supply chain process has resulted in a scarcity of resources and supplies. These shortages...
Lost, misplaced or missing patient items can present a stressful and potentially costly situation for patients and families as well as health care...
Defining common implicit biases is a vital step in delivering
equitable health care. This article is excerpted from “Recognizing and Managing Bias in the...
Risk managers are aware that the informed consent process is not simply filling out a form for patients to sign. Patients need to be engaged with their...
Social inflation continues to be an issue when it comes to insurance placement, renewals and controlling losses. Social inflation affects insurance premiums...