Research supports the assumption that animals have a positive effect on people including hospitalized patients. But not all people are animal friendly and not...
Events of the past decade have changed how Americans view safety and security. While physician offices and ambulatory medical facilities won’t require the...
Great food, blue jeans, cowboy boots and live honky-tonk music. My October ASHRM 2018 Annual Conference experience in Nashville was exceptional. Friendly...
The internet of things (IoT) consists of objects endowed with computing power through processors or imbedded sensors that are capable of transmitting...
Breaking up with difficult patients is a hot topic for health care providers. Having a properly structured termination process for the ambulatory/physician...
The American Society for Health Care Risk Management White Paper Telemedicine Risk Management Considerations offers a brief history and definitions of...
A member of the American Society of Hospital Risk Management for more than a decade, Rebecca F. Cady exemplifies the healthcare professional who follows a...
Some seem to believe that physicians, although human, are part of some master race – one that soldiers on battling their own disease, death and a cadre of...
Although there are many quotable passages in James Reason’s 2008 book The Human Contribution, this is one of my favorites:
For any organization, the only...
In working with patients, their families and visitors, at some point we all encounter someone who is angry, hostile or frustrated. Conflict is inevitable and...